Refund Policy

We want you to be completely satisfied with your IPTV experience. If for any reason you’re not happy with your purchase, we offer a 3-day refund policy on all new subscriptions.

Eligibility for Refund:

• You must request the refund within 3 days of your initial purchase.
• Refunds are only applicable to new subscriptions (not renewals or upgrades).
• Refund requests must include a valid reason (e.g. service not working, not compatible with your device, etc.).
• You must not have used the service excessively (we reserve the right to check usage logs for abuse).

Non-Refundable Cases:

• Refund requests after 3 days from the purchase date.
• Subscriptions that have been heavily used or shared.
• Trial accounts, discounted promotional offers, or reseller plans.

Need Help First?

Before requesting a refund, we encourage you to contact us — most issues can be resolved quickly.